Decision making

Decision making as a component of problem solving

Programmed versus Non-programmed Decisions

Programmed decision: a decision that is repetitive and routine and can be made by using a definite, systematic procedure.
Made using a rule, procedure, or quantitative method
Easy to computerize using traditional information systems.

Nonprogrammed decision: is a decision that is unique and novel.
Decisions that deal with unusual or exceptional situations
Not easily quantifiable.

Decision Making as a Component of Problem Solving